Tag Archives: mb star

How to solve V2017.9 MB Star Install Wizard interrupted

Provide solution to MB Star diagnostic SD Connect C4 V2017.9 Xentry OpenShell XDOS installation error “The InstallShield Wizard was interrupted before Xentry Diagnostics Openshell could be completely installed.”

Attach installation error picture:

xentry diagnostics OpenShell error

 

Possible reasons:

1- from virus

2- or Microsoft Message Queue Service is not enable

Please make sure you do like these tips:

  1. You need absolute clean windows. choose win 7 32bit
  2. Click to show you the log file and read that. It will be specified what has gone wrong with your install.
  3.  Be sure to run your install with administrator rights and have enough room on your HDD.

Finally, the problem is solved.

it was the Microsoft Message Queue Service not enabled now is installing fine.

2017-09-mb-star-4

2017-09-mb-star-5

Thanks to http://www.eobdtool.fr/ engineer who helped me solve the problem, thumb up for their service.

BENZ STAR C3 Super Mb star V2015.9 Updated with SDNC and Self-test Fix Function!

BENZ STAR C3 Super Mb star V2015.9 Updated with SDNC and Self-test Fix Function!

Super MB Star is a new version of Mercedes Benz diagnostic tool. It covers Benz cars from 1989 and it can be updated in the end of customer side. The newest software version updated to V2015.9.

This fix is for SUPER MB STAR C3 2015-9 Bugs:

1. Fix the SDNC C3 icon does not display after you connect Super MB STAR C3 hardware.
2. Fix the self-test function in star utilities can not start.
NOTICE:
A: This fix is for SUPER MB STAR C3 2015-9 Software ONLY!!
B: The password for the software installation is 123133322.

How to solve the failure activation of the MB SD Connect Compact 4?

How to solve the failure activation of the MB SD Connect Compact 4?

Q: Hello, I have got my MB SD STAR C4. But when I installed the software and got the activate data, the HDD showed an error. Can you help me ?

mb-sd-c4-1

A: This error mainly caused by two reasons:
One, you do not run the license on your computer. Two, your computer can not save the activate information. Please follow the picture to get into the STAR UTILITIES like the picture  mb-sd-c4-2, then find the DAS ID to us to activate. If you do not know, please check the picture.

mb-sd-c4-3

If you still have problem of activation, send email to sales@eobdtool.fr. MB SD Connect Compact 4 information:  http://www.eobdtool.fr/wholesale/mb-sd-connect-compact-4-wireless-star-diagnosis.html.

How to set Mercedes Star diagnosis New Mb Star C3 Pro WIS,ASRA and EPC language to be French?

How to set Mercedes Star diagnosis New Mb Star C3 Pro WIS,ASRA and EPC language to be French?

New Mercedes Benz Star C3 is a professional and good diagnostic tool specially for mercedes benz cars. Mercedes Benz Star C3 can do benz trucks and new types of mercedes cars. Super qulity, easy to take at hand. Most of the people know that the Mercedes Benz Star C3 can support multi-language. But they do not know how to change the language setting. Follow the picture bellow to do. Then you will find the way to change it.

mb-star-c3-language-setting-2mb-star-c3-language-setting-1

MB SD Connect Compact 4 Star Diagnosis Tool FAQ

MB SD Connect Compact 4 Star Diagnosis Tool FAQ

Q1: Does this MB SD Connect Compact 4 software HDD has requirement for computer or computer system? Can i use win7 system to install this software? Do you have SATA HDD?
A1: Please install the software on XP system. XP system is best for this software. More steady for software running. Do not advice you use win7 system.
There are different hdd to choose: Dell d630 hdd and external hdd. If you have D630 computer, then choose D630 HDD, if you do not have this computer, then choose External HDD. Attention: For D630 hdd, make sure your computer is integrated video card and with 1GB memory, because the D630 of discrete video card is easy to have blue screen or shutdown and restart, restart and shutdown. …..For SATA HDD, based on the HDD type you choose.

Q2: After I find Fingerprint ID, I click “Diagnostic”, it do not show me the Fingerprint ID, but the following error prompt: “Internal error (3.17)- 3.89 You must contact the user help Desk “, why?

mb-sd-c4-software

A2: Your computer is not compatible with this star software, change another computer to install the software. This is the lowest configuration for computer: CPU 2.0GHZ or above, 2GB memory or more, Windows XP professional. If your computer is D630, then needs integrated video card and 1GB memory or above.

Q3: Can i change the MB SD Connect Compact 4 DAS language? How to change?

mb-sd-c4-language
A3: No matter what car you want to diagnose with this MB SD Connect Compact 4, when you open the software, enter Xentry first. After you enter Xentry, setup the language you want. When you use Xentry to work on your car, you need to enter DAS to diagnose and program, then software will switch from Xentry to DAS automatically. What language you setup for the Xentry, you will get the same language in DAS. So Xentry has 21 kind languages, DAS has 21 kind languages too.

Q4: EPC needs activation or not? Where to enter EPC?
A4: EPC needs activation. Make sure you enter EPC from “EPC NET EXPLORER”, this is the right way. Then you will find LAN ID, then go on to activate the software.

Q5: After I insert the D630 software HDD to my computer, it ask the “administrator code” for me, can you tell me the code?
A5: The administrator code is: User$star2004.

Q6: After I click “Select MUX”, it gives me the error code like this photo, Status “No Signal”. How to solve this problem?

mb-sd-c4-software-1
A6: You need to reset the IP address. Please connect to “Local area connection”, and set IP address: 172.29.127.114, Subnet mask: 255.255.0.0. for the detailed steps, please watch the video tutorial by clicking column “Video”.

Q7: I use USB cable to connect the external hdd with my computer, what to do next? Which software i need to install first?
A7: Install “setup.exe” file first.

Q8: Does software hdd includes WAS and DAS open program?
A8: Yes. It includes this two.

Q9: I want to use MB SD Compact C4 to connect with ECU to read Chassis No. for my smart 1998. Is it OK?
A9: For SMART car, it needs login password. You can buy our DAS SMART Calculator to calculate login password.

Q10: I want to diagnose ML 270 2005 and A class W169 2007, which tool do you recommend for me?
A10: You can use MB SD C4.

Three Reasons for the MB Star C3 Multiplexer Failed Problem!

Three Reasons for the MB Star C3 Multiplexer Failed Problem!

Mercedes Benz Star C3 is a professional and good diagnostic tool specially for mercedes benz cars. Mercedes Benz Star C3 can do benz trucks and new types of mercedes cars. But some customers has problem with the software activate: the Xentry activate file can not be saved like the picture:

mb-star-c3-activate-file-error

Please check from the 3 aspects to check the problem:

1. Change the time of your laptop to current time.
2. Delete the file lic-key2.dat in Disk C【Patch C:\Documents and Settings\All Users\Application Data\LicDir】, and pass us the ID to activate again for you.
3. Make sure you pass us the correct HW-ID and APP ID.

About the other question, check on: http://www.eobdtool.fr/wholesale/mercedes-star-diagnosis-new-mb-star-c3-pro.html.

Best Price MB SD Connect Compact 4 Wireless Star Diagnosis Support WIFI with V2015.07 HDD!

Best Price MB SD Connect Compact 4 Wireless Star Diagnosis Support WIFI with V2015.07 HDD!

Why to choose the MB SD Connect Compact 4:

1. New MB SD Connect C4 come with D-LINK WIFI Card
2. New MB SD Connect C4 has more competitive price
3. New MB SD Connect C4 come with latest software: V2015.7
4. New MB SD Connect C4 support both cars and trucks, support wifi connection
5. New MB SD Connect C4 come with one year warranty.
6. Support multi-language: Bulgarian/ Danish/ Greek/ Spanish/ French/ Italian/ Korean/ Polish/ Romanuan/ Serbo-Croatian/ Turkish/ Czech/ German/ English/ Finish/ Hyngarian/ Japanese/Dutch/ Portuguese/ Russian/ Swedish/ Chinese

MB Compact 4 feature:

1. New MB SD Connect Compact 4 Star Diagnosis not only support K line diagnose and CAN BUS,but also UDS diagnose protocol. Because old MB STAR C4 main board do not have UDS chip, so old MB STAR C4 can not support it;
2. Multiplexer now use Lan cable to connect, can fit Only applies to DELL computer and ThinkPad computer
3. Connector adopt Military quick swap technology, it can support 10,000 times pull plug, more stable;
4. All core accosseries adopt original new packing chip, and 24hours test, guarantee the quality of the products;

Best Pirce MB SD C4 Package Display:

mb sd c4
mb sd c4